Frequently Asked Questions
What is the current production time on orders?
Please allow up to 5 weeks of production time. We are experiencing a high volume of orders in addition to longer wait times in receiving supplies from our vendors due to short staffing and shipping delays due to Covid 19. We are very grateful for your business and we are working hard to get your orders out as soon as possible. You will receive an email with tracking information when your order ships.
Please send any emails regarding production times or shipping information to: firstname.lastname@example.org
Do you wax pot your pickups?
We do not wax pot the Vintage Voiced Humbuckers unless the option is selected when you place your order. P90s (with the exception of the Ninja 90) are also not potted unless the option is selected when you place your order. All other pickup models are lightly wax potted.
Do you scatterwind your coils?
Yes. No machines control the tension or traverse of our pickups. Our coils are 100% hand shaped and tensioned resulting in unsurpassed dynamics and superior tone.
Do you accept custom orders?
Yes! If there is something specific you are looking for, please contact us.
What color codes are used on 4 conductor humbuckers?
Red to south finish
Green to south start
White to north finish
Black to north start